Terms of sale
In force from 11 September 2026, and from 7 October 2026 for paid plans. These terms apply to any sticker order you place and to any paid plan you subscribe to.
1. Who you are buying from
POOR MAN SUPER CAR LTD, registered in England & Wales, company number 16197667. Registered office: 47 Diligent Drive, Sittingbourne, England, ME10 2LQ. Contact: contact@drivelookup.com.
These terms cover buying a sticker. Using the site is covered separately by the terms of use, and how we handle your data by the privacy policy.
2. What you are buying
A printed vinyl sticker carrying a unique code, and the redirect that makes the code resolve to a page you control. The code is issued to you when you order and is never reissued to anyone else.
The sticker is only useful while the service behind it runs. That is unusual for a physical product and we would rather say it than let you discover it. Section 9 sets out what happens if the service ends.
3. Price and payment
The price shown at checkout is what you pay. It includes VAT, and postage of £1.99 to anywhere in the world. The price is fixed at the moment you order; a later change never alters an order already placed.
If you live outside the UK, your country may charge import duty or tax when the sticker arrives. That is set and collected by your own country’s customs, not by us, so it is not part of our price.
Payment is taken by Stripe. Your card details are entered on Stripe’s own page and never reach us.
4. Paid plans
A paid plan is a subscription to this website, not a physical thing, and it is sold separately from stickers. The current price is shown on the plans page and is the price you will be charged.
It is billed once a year and renews automatically. We take the first payment when you subscribe and the same amount every year after, on the anniversary, until you stop it.
The price you agreed is the price you keep. We will not change what you are charged part-way through, in either direction. If the list price goes up you keep the lower one for as long as that subscription runs — and if it comes down, your existing subscription stays as it is rather than dropping with it. A new price applies to you when you next subscribe, after the year you have paid for has ended.
Premium comes with 2 stickers of your choice, posted free. Order them from the sticker shop while your plan is active — choose any size and finish we sell, and the first 2 of your order cost nothing, with nothing to pay for postage on that order. They come with your first year once: renewing does not add more, and nor does subscribing again later. They are yours to keep, including if you ask for your money back (below). The Business plan includes them too.
We will remind you before we charge you. We email you about 30 days before each renewal and again about 7 days before, saying what the payment will be, the date it will be taken, and how to stop it. You do not need to do anything to keep the plan — the reminders are so that a yearly payment is never a surprise.
You can stop it renewing at any time, from your account page, without asking us and without giving a reason. Your plan then stays active until the end of the year you have already paid for, and we take nothing further. You can turn renewal back on before that date if you change your mind.
If you would rather not do it yourself, or you cannot get into your account, email contact@drivelookup.com and we will cancel the renewal for you. Tell us the email address on the account. We will do it and confirm it in writing, and if a renewal is close we will not let it go through while we are sorting it out.
Thirty days, money back, on your first year. If the plan is not for you, email us within 30 days of subscribing and we will refund that year in full — no reasons needed, even though the plan has been working for you the whole time, and any stickers that came with it are yours to keep. This is more than the law gives you, and we mean it.
After a renewal the ordinary 14 days applies: if a renewal goes through and you did not want it, email us within 14 days and we will refund it. We would rather you never got that far, which is why we remind you twice before we charge.
Nothing of yours is deleted when a plan ends. Your cars, photographs, history and stickers all stay exactly as they are and your pages keep working. What the Free plan limits is how much more you can add — so if a paid plan let you add ten cars and it lapses, all ten stay, and you cannot add an eleventh until you subscribe again.
A Business plan is granted by application rather than sold here, and is arranged with you directly.
5. Delivery
We sell and post stickers worldwide. The only exceptions are places UK law does not allow us to trade with or that the post cannot currently reach; if an order is for one of those, we will tell you and refund it in full.
We dispatch your sticker within 7 days of your payment. If something stops us, we will email you to explain the problem and say when it will be sent. How long it takes to arrive after that depends on where it is going.
6. Cancelling a sticker order
You have 14 days from receiving the sticker to change your mind. Email us within that time and we will refund the order in full — you do not need to give a reason.
Cancelling an order cancels the code with it. The page stays yours.
7. If something is wrong with it
Your rights under the Consumer Rights Act 2015 are unaffected by anything here. Goods must be of satisfactory quality, fit for purpose and as described. If a sticker arrives faulty, misprinted, or will not scan, tell us and we will replace it or refund it — you do not need to have kept the packaging, and you do not lose the right because time has passed.
Lost or damaged in the post. Until the sticker reaches you it is our responsibility. If it never arrives, or arrives damaged, tell us and we will send a replacement.
If it stops working. If a sticker stops scanning because of a fault on our side — in the printing, or in the code or the service behind it — tell us and we will work to resolve it. Where the sticker itself is at fault, we will send you a new one free.
Damage and loss after it reaches you. Once the sticker is with you, we cannot give a refund if it is damaged or lost. A sticker that stops scanning because it has been painted over, polished off, scraped, or is under a damaged screen is not a fault. Where a sticker goes, and what happens to it afterwards, decides whether it scans far more than anything we print does — the printing and placement guidance shown with your QR code is worth reading before it goes on the car.
8. Your code
The code stays yours while your account is open. You can point it at a different page, or at a different car, whenever you like — that is the whole point of it. We may deactivate a code if it is reported, if it is used to point at something unlawful, or if there is an unresolved dispute about who owns the vehicle. A deactivated code shows a status page rather than failing.
9. If the service ends
We would rather commit to something honest than promise permanence we cannot underwrite. If we ever stop running DRIVE LOOKUP:
- we will stop taking sticker orders as soon as closing is decided;
- we will tell everyone with an active code, by email, before it stops;
- you will be able to export your pages and photographs; and
- stickers are not refunded because the service has ended.
10. Complaints and law
Email us first — contact@drivelookup.com. These terms are governed by the law of England and Wales. If you are a consumer resident elsewhere in the UK you may bring proceedings in your own jurisdiction. If you live outside the UK, you also keep any protection your own country’s consumer law gives you that cannot be set aside by an agreement. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.